• How do I locate an Otto's Tacos and what are the hours of operation?

    Visit our locations page to learn about our existing restaurants, hours of operation, and new Otto’s Tacos opening soon!  Delivery, Pickup, and Catering are available at all existing locations!

  • Where can I find the Otto's Tacos menu?

    Visit our menu page for the full list of Mexican food we like to cook. Check us out on Social Media to learn about the Taco of the Month!

  • Is the Otto's Tacos menu customizable?

    Mexican Food was made to be mixed and matched! We welcome you to add Serrano Crema to a chicken taco, salsa to your salad, and make modifications to any menu item. Additional charges may apply.

  • Does Otto's Tacos deliver?

    We do! Visit our Order Now page to place a delivery order and have tacos at your door ASAP.

  • Does Otto's Tacos offer pickup?

    We do!  Visit our Order Now page to pickup from any of our locations. Payment must be submitted online before picking up your order.

  • Does Otto's Tacos offer catering? Any fine print?

    There’s nothing better than a taco party!  Our Catering Page provides information about our catering options. We offer drop-off and full-service setups. All orders come with paper boats, forks, serving utensils and napkins. Order catering for your office party, event, or social gathering today! Administrative and transportation fees apply.

  • I prefer to order via a third-party app. Who do you partner with?

    Our friends at Caviar can take care of you! Click the respective links to order from our East Village, West Village, Hell’s Kitchen, or Upper East Side stores.

  • I have an allergy, what should I know?

    We take allergies very seriously at our restaurants. Click our Allergy Grid for a comprehensive list of allergens in our menu items. Please inform our team members about any allergies when your visit or in your delivery order notes.

  • Are reservations or private bookings accepted at Otto's Tacos?

    Our restaurants operate on a walk-in basis only.  However, we do accept large party reservations and buy outs at our Hell’s Kitchen location. Have an office full of Mexican food fans? Email catering@ottostacos.com to inquire!

  • Does Otto's Tacos sell Gift Cards?

    Everyone loves the gift of tacos. Order Gift Cards online now for shipping or in-store pickup.

  • I heard I can review my Otto's Tacos visit. How do I provide feedback?

    We love hearing from you!  Visit our Feedback Page to leave a review about your visit (and receive a present from us in return!).  All feedback is much appreciated to improve our in store experience, delivery packaging and catering presentation.

  • How do I find Otto's Tacos on Social Media?

    You can find us @ottostacos on Instagram, Facebook, and Twitter. Don’t forget to tag your tacos! #ottostacos

  • I have a press inquiry. How do I get in touch with your team?

    Catch up on our existing stories and connect with our PR team via our Press Page.

  • I want to be around tacos all day every day. Do you Franchise?

    We sure do!  Visit our Franchising page to learn about opportunities and our mission to put an Otto’s Tacos on every corner.

  • I love tacos more than anything. Are you hiring?

    We’re always accepting resumes from taco loving people.  Visit our Team page to learn about current career opportunities and apply for a job today!

  • I lost something. How do I find it?

    Oh no!  We’re on the case.  Please email info@ottostacos.com detailing the item, location it was lost, and time of visit.  Though we’re not responsible for personal property or lost items, we’ll do whatever we can to help you find what you’re looking for!